October 29, 2019

"What's Up With... Our Administrator?"

In our most recent “What’s Up With...?" we spoke with our Administrator, Yvette LeBlanc, to learn more about her role in LAA/LRAA and the exciting projects she’s working on. Administration is the glue that holds LAA/LRAA together and Yvette described just how she does it!

  • 1. Describe your day-to-day role.

My day-to-day duties range from Secretary, Bookkeeper, Banker, House Mother, Gofer and all-around general firefighter putting out “fires” as needed in our Napoleonville Office. There is a lot of autonomy in our office and it is refreshing to be trusted by Donna to get the job done. Recently, I acted as an Apple Developer as we reorganized the LRAA App renewal.

  • 2. What is the biggest project that you're working on?

The biggest projects I am working on currently are the reimbursements for Hurricane Dorian. Since starting with LAA, this is the first deployment that I have been actively involved with. The second project I’m managing is our upcoming Alliance Membership Meeting on November 13, 2019, in Natchitoches, Louisiana. I am anticipating the meeting to be a learning experience and I am looking forward to meeting and getting to know more members and providers. 

  • 3. How does your role connect and collaborate with other staff members, board and providers?

My role connects and collaborates with other staff members by making sure reservations and registrations for classes and events and/or hotels are booked and by handling any other daily activities and/or gathering needed information such as policies, invoices, payroll and/or managing archives for ongoing projects. I primarily work with Megan Hedges (Consortium Director), Seth Breaux (Asset Manager) and Donna Newchurch Landry (CEO) in our Napoleonville office. I am in contact with Verinique Bailey (Communications and Marketing Manager) and Curry Landry (Policy Director) as needed. Evon Smith (ACE4EMS Director) and Rob Daughdril (Emergency Preparedness Coordinator) are remote employees and I always enjoy working with them to help move the organization forward. My involvement with board members and providers is limited to correspondence by mail, email and telephone when exchanging information. Since I am not out in the field for deployments, I have limited engagement with the providers and I mostly partner with them after deployment for reimbursement purposes.

  • 4. What are you most looking forward to in the coming months?

As stated previously, I am looking forward to the Alliance Membership Meeting in November, but I am especially excited for our move into the new facility located in St. Gabriel. This is an exciting time for LAA and I am proud to be able to say I belong to an organization that helps so many citizens, businesses, providers, EMTs, Paramedics, EMRs, Emergency Responders and Firefighters statewide. Living in a rural area and having a husband that has been a member of our volunteer fire department for more than 25 years, serving in the capacity of Chief for 12 years, I have lots of insight to the roles of some of our members as well as providers that reside in the outermost rural parishes of our state. The information that I have acquired in my tenure as a “volunteer wife” has proven to be invaluable to my understanding the purpose of LAA.

  • 5. Is there anything additional that you'd like to share?

I told a family member the other day that this is the best job I have ever had! I get to work with people with similar beliefs in service to and for the fellow man. Service is a calling and not everyone has that call. I feel privileged to say I work for Louisiana Ambulance Alliance.

About the Louisiana Ambulance Alliance

The Louisiana Ambulance Alliance (LAA) is a diverse group of EMS providers who promote emergency medical transport as a distinct concern in Louisiana; serve as a forum for a unified voice for healthcare providers, public officials, healthcare workers, educators and consumers working to improve emergency medical transport in Louisiana; provide a forum for the exchange and distribution of ideas and information related to the improvement of emergency medical transport; serve as an advocate for emergency medical transport, promoting improved health status and improvements to the health system for residents of Louisiana; and encourage the development of appropriate health resources for Louisiana.  

To learn more about LAA, visit www.LouisianaAmbulanceAlliance.org. For up-to-date information, news and updates, follow us on FacebookInstagram and Twitter.